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英語導(dǎo)游模擬教程

英語導(dǎo)游模擬教程

出版社：西安交通大學(xué)出版社出版時間：2021-09-01
開本： 26cm 頁數(shù)： 236頁
本類榜單：旅游銷量榜
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英語導(dǎo)游模擬教程 版權(quán)信息

英語導(dǎo)游模擬教程 內(nèi)容簡介

　　《英語導(dǎo)游模擬教程》是旅游管理專業(yè)教材，契合我國旅游專業(yè)教育現(xiàn)狀。該書包括導(dǎo)游服務(wù)**、導(dǎo)游服務(wù)流程和導(dǎo)游資格考試三個部分，其中導(dǎo)游服務(wù)流程包括迎接服務(wù)、沿途服務(wù)、住宿服務(wù)、行程討論、餐飲服務(wù)、景區(qū)講解服務(wù)、購物與紀(jì)念品、娛樂與文化、投訴與應(yīng)急處理、送團(tuán)服務(wù)等。該書講解翔實、對話豐富、情景眾多、導(dǎo)游講解詞實例充分，有助于學(xué)生進(jìn)行陜西地區(qū)英語導(dǎo)游備考，并對英語導(dǎo)游服務(wù)工作者提供指導(dǎo)和參考！　　队⒄Z導(dǎo)游模擬教程》注重英語口語與導(dǎo)游實際工作相結(jié)合，力求體現(xiàn)英語語言與旅游服務(wù)的知識性、應(yīng)用性和實踐性，適合高等院校、應(yīng)用型本科及高職高專旅游管理專業(yè)教學(xué)使用，同時可作為旅游企業(yè)服務(wù)與管理人員的培訓(xùn)教材，也可作為旅游從業(yè)人員提升英語口語和旅游服務(wù)能力的自學(xué)參考用書。

英語導(dǎo)游模擬教程 目錄

PART ONE Learn to Be a Tour Guide
Chapter One General Knowledge about Tour Guide
Ⅰ．Related Expressions and Definitions
Ⅱ．Types of Tour Guide
Ⅲ．Duties of Tour Guide
Ⅳ．Prerequisites for Becoming a Tour Guide
Ⅴ．Five Roles of Tour Guide
Ⅵ．Main Tasks for Tour Guide
Chapter Two Preparation Service
Ⅰ．Preparation Work
Ⅱ．Some Specific Tasks
Ⅲ．Pre-tour Preparation
Ⅳ．Planning a Tour
Ⅴ．Travel Schedules
PART TWO Working Procedures for Tour Guides
Chapter One Meeting and Greeting
Ⅰ．Meeting Service
Ⅱ．A Welcome Speech
Chapter Two Service on the Way to the Hotel
Ⅰ．Speeches for Service on the Way to the Hotel
Ⅱ．Sample Speeches of Service on the Way to the Hotel
Ⅲ．Dialogues for Service on the Way to the Hotel
Chapter Three Hotel Accommodation
Ⅰ．Hotel Introduction by a Tour Guide
Ⅱ．Room Reservation
Ⅲ．Registration
Ⅳ．Checking in
Ⅴ．Checking out
Chapter Four Itinerary Discussion
Ⅰ．Designing an Itinerary
Ⅱ．Discussing an Itinerary
Ⅲ．Announcing an Itinerary
Chapter Five Food and Beverage
Ⅰ．Chinese and Western Breakfast
Ⅱ．Eight Styles of Chinese Cuisine
Ⅲ．Services in the Restaurant
Ⅳ．Wine and Tea
Chapter Six Service on the Way to a Tourist Site
Ⅰ．General Introduction
Ⅱ．Speeches on the Way to a Tourist Site
Ⅲ．Dialogues on the Way to a Tourist Site
Chapter Seven Travelling on Site
Ⅰ．Tour Commentary Writing and Translation
Ⅱ．Introduction Proficiency for a Tour Guide
Ⅲ．Touring in Scenic Spots in Xi'an
Chapter Eight Shopping and Souvenir
Ⅰ．General Introduction
Ⅱ．Sample Dialogues on Shopping
Ⅲ．Local Tourist Souvenirs in Xi'an
Chapter Nine Entertainment and Culture
Ⅰ．General Introduction
Ⅱ．Typical Art Forms of Chinese Entertainment
Ⅲ．Local Entertainment in Xi'an
Chapter Ten Complaint and Emergency
Ⅰ．General Introduction
Ⅱ．Handling of Complaint
Ⅲ．Dialogues on Complaint
Chapter Eleven Farewell
Ⅰ．General Introduction
Ⅱ．Formal and Informal Farewell Speech
Ⅲ．Dialogues on Farewell

PART THREE English Tour Guide Qualification Examination
Ⅰ．Evaluation Standard
Ⅱ．Introduction about the Exam
Ⅲ．Examination Syllabus
Ⅳ．Sample of the Oral Exam
Ⅴ．Sample of the Written Exam
Ⅵ．Tour Commentary in Exam on Scenic Spots in Shaanxi
1．Museum of Forest of Stone Tablets
2．The Yellow Emperor Mausoleum
3．Big Wild Goose Pagoda
4．Huaqing Hot Spring
5．Museum of Terracotta Warriors and Horses
6．Shaanxi History Museum
7．Huashan Mountain
8．Famen Temple
References
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