民航客艙實用英語口語教程-(上冊) 版權(quán)信息
- ISBN:9787302502579
- 條形碼:9787302502579 ; 978-7-302-50257-9
- 裝幀:60g膠版紙
- 冊數(shù):暫無
- 重量:暫無
- 所屬分類:>>
民航客艙實用英語口語教程-(上冊) 本書特色
《民航客艙實用英語口語教程(上冊)》共計6單元。每單元包含核心關(guān)鍵詞、熱點句型、情景對話和相關(guān)文化背景賞析。本書以搭乘航班的基本流程為主線,較翔實地介紹了在機場、機艙及飛行過程中,空乘服務(wù)的常用對話、**經(jīng)典句型和民航乘務(wù)人員職場文化素養(yǎng)常識,包括票務(wù)服務(wù)、機場服務(wù)、登機手續(xù)服務(wù)、機艙乘務(wù)服務(wù)、特殊乘客服務(wù)、抵達(dá)后服務(wù)和乘務(wù)播音等專業(yè)場景。
民航客艙實用英語口語教程-(上冊) 內(nèi)容簡介
民航客艙實用英語口語教程(上冊)是專門為空中乘務(wù)、民航服務(wù)、空中商務(wù)專業(yè)的學(xué)生以及有志于從事航空服務(wù)工作的學(xué)習(xí)者量身打造的空乘英語口語教材,內(nèi)容涉及機場、機艙乘務(wù)職場領(lǐng)域,是依據(jù)工作流程較為人性化的配有語言語境及文化背景的空乘專業(yè)英語教材。
民航客艙實用英語口語教程-(上冊) 目錄
目 錄
Unit 1 Booking Service 1
1.1 Telephone Booking
Service 2
1.1.1 Language Points and
Useful Sentence Patterns 2
1.1.2 Dialogues 3
1.1.3 Cultural Background
4
1.2 Confirming Flight 5
1.2.1 Language Points and
Useful Sentence Patterns 5
1.2.2 Dialogues 6
1.2.3 Cultural Background
8
1.3 Refunding Ticket 9
1.3.1 Language Points and
Useful Sentence Patterns 9
1.3.2 Dialogues 10
1.3.3 Cultural Background
11
1.4 Changing the Date of
the Flight 12
1.4.1 Language Points and
Useful Sentence Patterns 12
1.4.2 Dialogues 13
1.4.3 Cultural Background
14
1.5 Waiting List 15
1.5.1 Language Points and
Useful Sentence Patterns 15
1.5.2 Dialogues 16
1.5.3 Cultural Background
17
Unit 2 Airport Service 19
2.1 Finding the
Direction at the Airport 20
2.1.1 Language Points and
Useful Sentence Patterns 20
2.1.2 Dialogues 21
2.1.3 Cultural Background
22
2.2 Information Inquiry
23
2.2.1 Language Points and
Useful Sentence Patterns 23
2.2.2 Dialogues 24
2.2.3 Cultural Background
25
2.3 Flight Delay 25
2.3.1 Language Points and
Useful Sentence Patterns 25
2.3.2 Dialogues 26
2.3.3 Cultural Background
28
2.4 Shopping at the
Airport 29
2.4.1 Language Points and
Useful Sentence Patterns 29
2.4.2 Dialogues 30
2.4.3 Cultural Background
31
2.5 Eating at the
Airport 32
2.5.1 Language Points and
Useful Sentence Patterns 32
2.5.2 Dialogues 33
2.5.3 Cultural Background
34
2.6 Foreign Exchange 35
2.6.1 Language Points and
Useful Sentence Patterns 35
2.6.2 Dialogues 36
2.6.3 Cultural Background
37
Unit 3 Arranging Check-in
39
3.1 Declaration 40
3.1.1 Language Points and
Useful Sentence Patterns 40
3.1.2 Dialogues 41
3.1.3 Cultural Background
42
3.2 Boarding Pass 43
3.2.1 Language Points and
Useful Sentence Patterns 43
3.2.2 Dialogues 44
3.2.3 Cultural Background
46
3.3 Baggage Check 47
3.3.1 Language Points and
Useful Sentence Patterns 47
3.3.2 Dialogues 48
3.3.3 Cultural Background
50
3.4 Security Check 53
3.4.1 Language Points and
Useful Sentence Patterns 53
3.4.2 Dialogues 54
3.4.3 Cultural Background
56
3.5 Accident Solution 58
3.5.1 Language Points and
Useful Sentence Patterns 58
3.5.2 Dialogues 59
3.5.3 Cultural Background
60
Unit 4 Welcome Aboard 63
4.1 Seat Arrangement 64
4.1.1 Language Points and
Useful Sentence Patterns 64
4.1.2 Dialogues 65
4.1.3 Cultural Background
66
4.2 Baggage Arrangement
67
4.2.1 Language Points and
Useful Sentence Patterns 67
4.2.2 Dialogues 68
4.2.3 Cultural Background
69
4.3 Food Service 69
4.3.1 Language Points and
Useful Sentence Patterns 69
4.3.2 Dialogues 70
4.3.3 Cultural Background
72
4.4 In-flight Service 72
4.4.1 Language Points and
Useful Sentence Patterns 72
4.4.2 Dialogues 73
4.4.3 Cultural Background
75
4.5 Special Service in
Flight 77
4.5.1 Language Points and
Useful Sentence Patterns 77
4.5.2 Dialogues 77
4.5.3 Cultural Background
79
4.6 Pre-Landing 80
4.6.1 Language Points and
Useful Sentence Patterns 80
4.6.2 Dialogues 81
4.6.3 Cultural Background
83
Unit 5 Arrival 85
5.1 Before and After
Landing 86
5.1.1 Language Points and Useful
Sentence Patterns 86
5.1.2 Dialogues 86
5.1.3 Cultural Background
89
5.2 Seeing Special
Passengers Off in the Cabin 90
5.2.1 Language Points and
Useful Sentence Patterns 90
5.2.2 Dialogues 91
5.2.3 Cultural Background
92
5.3 Luggage Counter 93
5.3.1 Language Points and
Useful Sentence Patterns 93
5.3.2 Dialogues 94
5.3.3 Cultural Background
95
5.4 Passenger Inquiries
96
5.4.1 Language Points and
Useful Sentence Patterns 96
5.4.2 Dialogues 97
5.4.3 Cultural Background
98
5.5 Airport Service 98
5.5.1 Language Points and
Useful Sentence Patterns 98
5.5.2 Dialogues 99
5.5.3 Cultural Background
100
Unit 6 Crew Broadcasting
103
6.1 Routine Broadcasting
104
6.1.1 Language Points and
Useful Sentence Patterns 104
6.1.2 Broadcasting 105
6.1.3 Cultural Background
108
6.2 Safety Broadcasting
109
6.2.1 Language Points and
Useful Sentence Patterns 109
6.2.2 Broadcasting 110
6.2.3 Cultural Background
112
6.3 Emergency
Broadcasting 113
6.3.1 Language Points and
Useful Sentence Patterns 113
6.3.2 Emergency
Broadcasting 114
6.3.3 Cultural Background
117
References 118
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民航客艙實用英語口語教程-(上冊) 作者簡介
李姝,女,47歲,沈陽師范大學(xué) 副教授,最高學(xué)歷畢業(yè)于英國薩爾福德大學(xué)英語語言教育專業(yè) 獲碩士學(xué)位,從事英語教學(xué)近26年整。教學(xué)上曾主講大學(xué)英語專業(yè)精讀、泛讀、寫作、視聽說、英語教學(xué)法等核心骨干課程,也曾擔(dān)任劍橋商務(wù)英語、EFB、雅思、托福等課程主講。近些年,擔(dān)任空乘專業(yè)英語口語、聽力及托業(yè)商務(wù)英語聽力等課程主講?蒲猩希趪壹壖笆〖墝W(xué)術(shù)期刊上發(fā)表近20篇學(xué)術(shù)論文;主持國家級課題1項、參與省級、校級課題多項;主編、參編教材5本;指導(dǎo)大學(xué)生科研課題等等