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民航客運(yùn)英語教程(第二版) 版權(quán)信息
- ISBN：9787030575418
- 條形碼：9787030575418 ; 978-7-03-057541-8
- 裝幀：一般膠版紙
- 冊數(shù)：暫無
- 重量：暫無
- 所屬分類：>>
民航客運(yùn)英語教程(第二版) 內(nèi)容簡介
《民航客運(yùn)英語教程（第二版）》以豐富多樣的場景對話模式，系統(tǒng)全面地介紹了民航地勤服務(wù)各個崗位的服務(wù)內(nèi)容和流程。全書內(nèi)容共分10章31個單元，包括票務(wù)服務(wù)、登機(jī)服務(wù)、安檢服務(wù)、候機(jī)服務(wù)、特殊旅客服務(wù)、非正常航班服務(wù)、海關(guān)服務(wù)、檢驗檢疫服務(wù)、邊境服務(wù)及其他服務(wù)。該書重視語言的交際功能，內(nèi)容編排做到實際情景與語言功能相結(jié)合、講與練相結(jié)合，以有效地提高學(xué)生的實際語言運(yùn)用能力。每個單元還配有相應(yīng)的練習(xí)，以鞏固對知識點(diǎn)的運(yùn)用。 《民航客運(yùn)英語教程（第二版）》適合中、高等院校航空服務(wù)及相關(guān)專業(yè)學(xué)生使用，也可作為航空公司員工英語培訓(xùn)的教材。
民航客運(yùn)英語教程(第二版) 目錄
Chapter 1 Ticket Service
Unit 1 Information Enquiry
Unit 2 Telephone Reservation
Unit 3 At a Booking Office
Chapter 2 Ticket and Baggage Check-in Service
Unit 1 Ticket Check-in Service
Unit 2 Carry-on Baggage Service
Unit 3 Checked Baggage Service
Unit 4 Lost and Damaged Baggage Service
Chapter 3 Security Check Service
Unit 1 Certificates and Baggage Inspections
Unit 2 Check by Hand and Machine
Chapter 4 Waiting and Boarding Service
Unit 1 Service in Waiting Lounge
Unit 2 Other Services for Waiting Passengers
Unit 3 Service for Boarding Passengers
Chapter 5 Special Passengers Service
Unit 1 VIP Passengers Service
Unit 2 Pregnant Women & Passengers with Children Service
Unit 3 Unaccompanied Minors Service
Unit 4 Other Special Passengers Service
Chapter 6 Irregular Flight Service
Unit 1 Weather Delays
Unit 2 Maintenance Delays
Unit 3 Other Delays
Unit 4 Services for Delayed Passengers
Chapter 7 Customs Inspection Service
Unit 1 Red and Green Channel System
Unit 2 Going through the Red Channel
Unit 3 Going through the Green Channel
Chapter 8 Quarantine Inspection Service
Unit 1 Quarantine Inspection of Passengers
Unit 2 Quarantine Inspection of Aircraft Crew
Chapter 9 The Immrgration Inspection
Unit 1 Entry Inspection
Unit 2 Departure Inspection
Unit 3 Transit and Group Inspection
Chapter 10 Other Services
Unit 1 Shopping and Entertaining
Unit 2 Lost and Found
Unit 3 Information Service
References
Unit 1 Information Enquiry
Unit 2 Telephone Reservation
Unit 3 At a Booking Office
Chapter 2 Ticket and Baggage Check-in Service
Unit 1 Ticket Check-in Service
Unit 2 Carry-on Baggage Service
Unit 3 Checked Baggage Service
Unit 4 Lost and Damaged Baggage Service
Chapter 3 Security Check Service
Unit 1 Certificates and Baggage Inspections
Unit 2 Check by Hand and Machine
Chapter 4 Waiting and Boarding Service
Unit 1 Service in Waiting Lounge
Unit 2 Other Services for Waiting Passengers
Unit 3 Service for Boarding Passengers
Chapter 5 Special Passengers Service
Unit 1 VIP Passengers Service
Unit 2 Pregnant Women & Passengers with Children Service
Unit 3 Unaccompanied Minors Service
Unit 4 Other Special Passengers Service
Chapter 6 Irregular Flight Service
Unit 1 Weather Delays
Unit 2 Maintenance Delays
Unit 3 Other Delays
Unit 4 Services for Delayed Passengers
Chapter 7 Customs Inspection Service
Unit 1 Red and Green Channel System
Unit 2 Going through the Red Channel
Unit 3 Going through the Green Channel
Chapter 8 Quarantine Inspection Service
Unit 1 Quarantine Inspection of Passengers
Unit 2 Quarantine Inspection of Aircraft Crew
Chapter 9 The Immrgration Inspection
Unit 1 Entry Inspection
Unit 2 Departure Inspection
Unit 3 Transit and Group Inspection
Chapter 10 Other Services
Unit 1 Shopping and Entertaining
Unit 2 Lost and Found
Unit 3 Information Service
References
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