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ǰ��ʹ���f��chapter 1 client reception �Ӵ��͑� unit 1 greeting a client ���͑����к� / unit 2 giving answers to clients ��͑���� / unit 3 making suggestions to client ��͑����h / chapter 2 ordinary business ��ͨ�I(y��)��(w��) unit 1 opening a current account �_���~�� / unit 2 take deposits and withdraw �k����ȡ�� / unit 3 safe ���U(xi��n)�� / unit 4 foreign currency exchange ���Q��� / unit 5 cash the check ���F(xi��n)֧Ʊ / unit 6 opening a letter of credit �_�������C / unit 7 loss register ��ʧ / unit 8 stock broking business ��Ʊ�I(y��)��(w��) / unit 9 loan for cars or houses ܇���J�� / unit 10 credit investigation �Y���{(di��o)�� / unit 11 interest and overdraft ��Ϣ�c͸֧ / unit 12 transfer accounts �D(zhu��n)�~ / unit 13 individual loans ��(g��)���J�� / unit 14 remittances �R�� / chapter 3 special business ����I(y��)��(w��) unit 1 credit card services ���ÿ�����(w��) / unit 2 charges and paying agency service ���պʹ����M(f��i)�� / unit 3 foreign exchange ��R / unit 4 collection service ���շ���(w��) / unit 5 commission insurance business �������U(xi��n)�I(y��)��(w��) / unit 6 fund and bonds �����c��ȯ / unit 7 futures and option ��؛�c�ڙ�(qu��n) / chapter 4 about the banking �P(gu��n)���y�� unit 1 the banking industry in china �Ї����y�� / unit 2 currency and monetary system ؛�ź�؛���ƶ� / unit 3 internet banking �W(w��ng)���y�� / unit 4 self��service bank �����y�� / unit 5 mobile banking and phone banking �֙C(j��)�y�к��Ԓ�y�� / ��䛸�䛢� ����š�T���I(y��)�g(sh��)�Z / ��䛢� �����Cȯ�g(sh��)�Z / ��䛢� �����y�����Q��Ӣ�Č�(du��)�� /