職業(yè)通識(shí)英語綜合教程 版權(quán)信息
- ISBN:9787518418640
- 條形碼:9787518418640 ; 978-7-5184-1864-0
- 裝幀:一般膠版紙
- 冊(cè)數(shù):暫無
- 重量:暫無
- 所屬分類:>
職業(yè)通識(shí)英語綜合教程 本書特色
本套教材設(shè)計(jì)簡(jiǎn)潔到位,由教師用書、學(xué)生用書、音頻以及PPT電子課件組成。教材特點(diǎn)鮮明,注重實(shí)用和夠用原則,針對(duì)中高職銜接生的英語認(rèn)知能力與英語交際技能的實(shí)際情況,重點(diǎn)關(guān)注辦公專員工作過程的通識(shí)素質(zhì)的培養(yǎng)和職業(yè)英語的技能訓(xùn)練。團(tuán)隊(duì)按照入職者初入職場(chǎng)的基本職責(zé)到專門職責(zé)的順序,精心挑選了職場(chǎng)中*基礎(chǔ)、*實(shí)用的十大主題,包括辦公專員的職責(zé)、招聘面試、職場(chǎng)會(huì)議、辦公自動(dòng)化、職場(chǎng)預(yù)定、工作日程、出行安排、公司接待、客戶服務(wù)、處理投訴。從初入職場(chǎng)的職業(yè)職責(zé)到職場(chǎng)日常事務(wù)、再到服務(wù)上司的職場(chǎng)事務(wù),*后到服務(wù)職場(chǎng)客戶的事務(wù)。循序漸進(jìn)、層層推進(jìn)、有機(jī)銜接地設(shè)計(jì)知識(shí)點(diǎn)與職場(chǎng)技能,力求提高學(xué)生的職業(yè)技能和英語應(yīng)用技能。
職業(yè)通識(shí)英語綜合教程 內(nèi)容簡(jiǎn)介
本書作者精心挑選了職場(chǎng)中*基礎(chǔ)、*實(shí)用的十大主題,包括招聘面試、職業(yè)職責(zé)、商務(wù)會(huì)晤、日常辦公、商務(wù)預(yù)定、工作日程、商務(wù)出行安排、公司接待、客戶服務(wù)、處理投訴。從初入職場(chǎng),到職業(yè)職責(zé)、職場(chǎng)交際、具體工作的問題應(yīng)對(duì)、*后到專業(yè)職業(yè)英語主題,循序漸進(jìn)地提高學(xué)生的英語技能和職場(chǎng)技能,尤其是職場(chǎng)的交際能力。
職業(yè)通識(shí)英語綜合教程 目錄
Contents
Chapter One: Professional’ Duty……………………………………………………
Unit 1 Professionals’ Responsibilities
Warming up
Listening
Speaking
Reading Practice
Text AThe Responsibilities of Office Professionals
Text BExecuting the Company’s Rules
Writing A Note
Grammar Lab Noun&Adjective and Adv
Intercultural Reading How to be a Good Secretary in Foreign Companies
Unit 2 Job Hunting and Interview
Warming up
Listening
Speaking
Reading Practice
Text AHunting Job with Advanced Technology
Text BGetting Ready for an Interview
Writing AResume
Grammar Lab Present&Past Tense
Intercultural Reading Golden Rules to Get a Job
Chapter Two: Daily Routine……………………………………………………….
Unit 3 Meeting
Warming up
Listening
Speaking
Reading Practice
Text AHow to Hold a Business Meeting
Text BBusiness Meeting Etiquette
Writing AMinute of a Meeting
Grammar Lab Present&Past Progressive
Intercultural Reading Making Good Use of Daily Meeting
Unit 4 Office Automation
Warming up
Listening
Speaking
Reading Practice
Text AA Guide to Working from Home
Text BHow OA Devices Work in an Office
Writing A Notice
Grammar Lab Simple&Past Future Tense
Intercultural Reading Our Good Fellows: Computer
Unit 5 Making a Reservation
Warming up
Listening
Speaking
Reading Practice
Text AHow to Make a Hotel Reservation
Text BThe Art of Telephone Use
Writing A MEMO
Grammar Lab Present&Past Present Perfect Tense
Intercultural Reading The Instruction of Foreign Hotel Reservation
Chapter Three: Superiors’ Affair…………………………………………….
Unit 6 Working Schedule
Warming up
Listening
Speaking
Reading Practice
Text AWorking with the Supervisor
Text BHow to Plan Time for Efficient Work
Writing A Schedule
Grammar Lab Passive Voice
Intercultural Reading Bidding Farewell to Procrastination
Unit 7 Arrangement
Warming up
Listening
Speaking
Reading Practice
Text AHow to Make a Business Appointment
Text BAdvanced Appointment Methods
Writing A Welcome or Farewell Speech
Grammar Lab Subject-Verb Concord
Intercultural Reading Business Meeting Appointments in the UK
Chapter Four: Customers’Affair………………………………………………
Unit 8 Receiving Customers
Warming up
Listening
Speaking
Reading Practice
Text AWelcoming Clients
Text BDebrett’s Social Etiquette Advice
Writing AnInvitation Letter
Grammar Lab Inverted Sentences
Intercultural Reading Etiquette in Brazil
Unit 9 Customer Service
Warming up
Listening
Speaking
Reading Practice
Text ACollecting Feedback: A Source to High Quality Service
Text BWarranty Policy for HUAWEI Smart Phones
Writing A Special Offer
Grammar Lab Subjunctive Mood
Intercultural Reading Customer Service in American
Unit 10 Dealing with Complaints
Warming up
Listening
Speaking
Reading Practice
Text ASettling Complaints
Text BHandlingComplaint Policy
Writing A Complaint Letter or Reply to Complaint Letter
Grammar Lab Verbal
Intercultural Reading Customers are always Right in American
職業(yè)通識(shí)英語綜合教程 節(jié)選
In addition to typing and taking minutes, office professionals also have to put files in order, write letters, answer the phone, issue documents, implement regulations of their company, and train other staff. Besides having a good knowledge of language, office professionals should also be good at using Word Processors; they may have to master other software programs too. Furthermore, office professionals have to operate different office equipment in their work, such as computers, fax machines, scanners, copiers, shredders, and so on. What is more, office professionals sometimes need to use the internet, for example, in sending E-mails, making reservations, shopping on-line, chatting on-line with customers, etc. In a word, well-organized office professionals are essential for a company.
職業(yè)通識(shí)英語綜合教程 作者簡(jiǎn)介
黃奕云,廣東輕工職業(yè)技術(shù)學(xué)院應(yīng)用外語學(xué)院副教授,主要研究方向:英語語言學(xué),英語教育語言學(xué),二語習(xí)得,國(guó)際商務(wù)管理,跨文化交際。從事高職英語教學(xué)17年,教學(xué)經(jīng)驗(yàn)豐富,教學(xué)方法多樣,教學(xué)成績(jī)突出,主持廣東省哲學(xué)社會(huì)規(guī)劃課題1項(xiàng);主持教育部英語教指委教改課題1項(xiàng),主持輕工職教集團(tuán)課題1項(xiàng);主持校級(jí)社科與教改課題5個(gè)。
- >
經(jīng)典常談
- >
回憶愛瑪儂
- >
月亮與六便士
- >
二體千字文
- >
我從未如此眷戀人間
- >
龍榆生:詞曲概論/大家小書
- >
名家?guī)阕x魯迅:朝花夕拾
- >
上帝之肋:男人的真實(shí)旅程